Website Terms and Conditions

  1. "Gong" website regulations
  2. Last updated on 01.06.24
  3. Company address: 5 Hatzoraf, Holon: 03-6007070
  4. Welcome to the website of Gong Fashion Company Ltd., H.P. 51-470318-0 (hereinafter: "the Company"), which serves as an e-commerce site for the company's variety of products displayed there to customers who have registered with it by creating an account (hereinafter: "the Site ") .
  5. As the operator and owner of the rights to the site, the Company enables its customers and users of the site to make proper use of this site and to make purchases through the site, all subject to the foregoing and the terms of use detailed in these Terms and Conditions below (hereinafter: "the Terms and Conditions ").
  1. Terms of use of the website
    1. The terms of use in these regulations define, among other things, the proper use of the site and/or the purchase of products offered for sale on the site. Please read the instructions for use and regulations carefully and thoroughly.
    2. Use of the Site constitutes agreement to the terms of these Terms and Conditions and to the other terms that appear or will appear on the Site from time to time. For the avoidance of doubt, these Terms and Conditions constitute a binding legal agreement between you (the User) and the Company for all purposes.
    3. If you do not agree to any of the terms and conditions and/or additional terms on the site, you are asked to refrain from making any use of the site of any kind, including registering on the site, joining the Gong customer club and/or purchasing products through the site .
    4. The use of the feminine in the Terms and Conditions and/or anywhere else on the Site is for convenience only, and anywhere in these Terms and Conditions and/or on the Site where the feminine is used, the masculine is also implied.
    5. In any case of conflict between the provisions of these regulations and information obtained from another source, the provisions of these regulations will prevail.
    6. The terms of use and/or these regulations may change from time to time, and the Company reserves the right to update and/or modify and/or cancel them, at its sole discretion. Please be sure to keep up to date with the provisions of the regulations.
    7. Without derogating from the generality of the foregoing and without derogating from any other remedy or procedure, it is clarified that the Company shall be entitled to prevent access from a user who, in the Company's sole and absolute discretion, has performed or attempted to perform any action on the Site in violation of any law and/or the provisions of these Terms and Conditions and/or which is likely to harm the Company and/or its reputation in any way. The information contained in the Site's records shall constitute conclusive evidence of the correctness of the actions performed through the Site and/or regarding purchases made through the Site.
    8. Wherever the company is mentioned in these regulations, the reference is also to anyone on its behalf.
    9. The Company makes efforts to ensure that the information presented on the Site is complete and accurate, however, inaccuracies and/or errors made in good faith may appear, and the Company will not bear any responsibility regarding this information.
    10. For any questions and/or clarifications and/or inquiries, you can contact the Company via the contact details indicated in Section 10 below. The Company will make every effort to respond to any inquiry as soon as possible.
    11. These Terms and Conditions and any legal grounds arising from their use, including the validity and interpretation of the provisions of the Terms and Conditions, will be subject to Israeli law only, and the exclusive jurisdiction in any dispute relating to the Terms and Conditions and their use will be vested in the competent courts in the city of Tel Aviv only.
  2. How the user uses the site
    1. Any person who uses the website's functions, both directly and indirectly, including a user, visitor and customer who makes a purchase and/or any other action in connection therewith (hereinafter: "user ", " customer" and/or "orderer"), declares, agrees and undertakes to comply with all of the following conditions:
      1. Not to transfer, collect or make use of content and/or details and/or any other information found on the site, whether the said information belongs to the company or to a third party.
      2. Do not upload or publish on the website illegal content or images that depict violence, nudity (including partial nudity), discrimination, content that harms third parties, pornographic or sexually suggestive content, content that includes defamation, bullying, harassment, abuse, threats, impersonation or intimidation of people or entities, private information or confidential information.
      3. Do not copy and/or publish images and/or trademarks and/or specifications and/or videos and/or content from and/or on the Site without prior written permission from the Company. It is clarified that the Company will not bear any responsibility for violations by third parties related to the Site.
      4. Not to use the site for any purpose that is illegal, offensive or disruptive, and not to take any action that may interfere with, disrupt, change, destroy, damage, limit, sabotage or affect in any way the proper operation of the site, including without limitation, using viruses, worms, Trojan horses, spyware, tracking, targeting, malicious software, harmful or any other destructive or disruptive means or technology.
    2. The Company shall be entitled, but not obliged, to take all legal measures at its disposal in any case where there is a concern of a violation by a user or any third party who violates the provisions of these Terms and Conditions. In cases of such violation, the Company shall be entitled to immediately remove and block any user and/or content and/or product from the Site and/or transfer the user's information to any statutory authority and/or any other entity, and/or take any other step required under the circumstances at the Company's absolute discretion.
    3. The user of the site declares that she accepts everything stated in these regulations, including its various sections, and agrees to act in accordance with them.
    4. The terms of use of the website below define, among other things, the manner of using the website and regulate the manner of ordering products.
  3. Products offered on the site
    1. The images displayed on the site are for illustrative purposes and there may be differences between the appearance and specifications of the actual product and the image. To the extent that any error has occurred, such as in the description of the item or its price, this will not bind the Company, and in any case the Company will not bear any liability that exceeds the value of the purchased item, as well as for any damage that is not direct and/or consequential. Without derogating from the above, it is agreed and clarified that the Company will endeavor to do its best to display accurate images and information as accurately as possible.
    2. Sales through the website are subject to the inventory available in the website's warehouses. It is clarified that the company does not undertake to maintain at all times an inventory of all the models and/or garments whose images appear on the website, and this should not be relied upon when making a purchase.
    3. All product prices as listed on the site are in NIS (New Shekels). Prices include VAT, if applicable by law, and do not include shipping costs.
    4. The Company strives to be careful to update the product prices and shipping fees on the Site in real time. However, the prices on the Site are updated on a daily basis and therefore gaps may arise between the price when the product is added to the shopping cart and when the ordering process is completed. If the prices are updated before the ordering process is completed, the Customer will be charged according to the updated prices. For the avoidance of doubt, the Company will not bear any liability arising from and/or related to the aforementioned price gaps.
    5. The Company may update the prices of the products on the Site as well as the shipping fees without prior notice and at its sole discretion. The binding price is the price of the product as communicated to the customer at the time of completing the ordering process.
    6. The Company may publish and/or offer to the users of the Site, from time to time and at the sole discretion of the Company, promotions, discounts and any other benefit offered by the Company at its sole discretion, including through direct mailing, to which additional terms may be added that will apply in addition to the terms set forth in these Terms and Conditions. The Company may terminate any such benefit immediately and without prior notice. Any user may choose to remove herself from the Site's direct mailing list in accordance with the direct mailing removal instructions that appear in any such mailing or in any manner permitted by law.
    7. As a general rule, no multiple discounts/benefits will be given on products sold on the site (unless otherwise specified). In this regard, it will not be possible to redeem coupons that provide any discount and/or benefit for items on "sale". The terms of redemption of coupons and/or promotions change as detailed upon publication of the coupon and/or promotion. Please note that coupons can only be redeemed when purchasing on the site.
    8. It is clarified that in the event of returning a product purchased with a discount/benefit or using a coupon, the amount that will be refunded to the customer will be the amount she actually paid after the discount/benefit; no refund will be given on coupons.
    9. The Company and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user or a third party, as a result of use and/or purchase through the Site, whatever the cause of the claim, including loss of income and/or prevention of profit caused for any reason to the customer and/or user of the Site and/or another third party.
    10. The customer will be solely responsible for the use and/or required maintenance of the product purchased through the site.
  4. Website registration, mailing and how to make a purchase
    1. Before making a purchase on the Site, you are required to fill out an order form with the details of the orderer and the means of payment (hereinafter: the "Order Form"). Filling out the required details in the order form on the Site is a prerequisite for making a purchase on the Site. In order to ensure that the order is made quickly, efficiently and without any errors, care must be taken to provide all details correctly and accurately. Responsibility for filling in the details applies only to the orderer, the Site and/or the Company are not responsible for incorrect details entered and any errors that occur as a result, and will not bear any expenses related to this. If incorrect details are provided when placing the order, the Company cannot guarantee that the order will be received/executed/that the products will reach your destination. In the event that the products are returned to the Company due to incorrect details entered/no response from the Customer, the Company will be entitled to charge the Customer an additional fee for shipping fees.
    2. Providing false information is a criminal offense and the person doing so is likely to be exposed to legal, criminal and civil proceedings. The company reserves the right to cancel an order in any case of submitting false, partial or inaccurate information.
    3. Purchases on the site will be made using Visa, Isracard, MasterCard, American Express credit cards, PayPal , and/or additional means that will be updated by the Company from time to time, all subject to approval of the transaction by the credit card company. In the event that the transaction is not approved by the credit card company, the customer will receive an appropriate notification and her account will not be charged for the transaction. She will then be returned to the payment page and asked to enter an alternative payment method.
    4. Upon completion of selecting the products offered for sale on the site, all products and items will be displayed centrally on an order summary page that will include the product items offered for sale in the order in one shopping cart, including the total price, product specifications, warranty and delivery details, payment terms and other relevant details (hereinafter: the "Sales Page") .
    5. Completion of the sales process is conditional on receiving a notification confirming and verifying the order, which will be sent to the email and/or text message to the mobile device number provided by the orderer during the registration process and/or during the order placement (hereinafter: "Order Confirmation "). Only receipt of the order confirmation regarding the placement of an order received by the customer's email, which includes the relevant order details, including the order number, transaction cancellation options stipulated by law, the customer's details and the order details, will constitute confirmation of receipt of the order by the company.
    6. For the avoidance of doubt, the customer is not charged to confirm that the product is in stock.
    7. In the event that the order confirmation is not delivered and/or received by the customer as stated above, for any reason whatsoever, the customer will act without delay to inform the company that she did not receive the order confirmation as stated in this section.
    8. When registering on the site, the option of subscribing to the site's official mailings is offered. A customer who wishes to remove herself from the mailing list after registering can do so without difficulty according to the mechanism that appears in the mailing received or in writing to the company's customer service or in any other way permitted by law.
    9. The company reserves the right to send a reminder to the customer about the shopping cart for which the order has not yet been completed, by sending an email to the address entered by the customer and/or via text message ( SMS ).
    10. Sending messages by the website in any way, including email and/or SMS As part of the operation of the site and/or as part of providing service to site users, such as: sending an order confirmation message, reminders for completing an order, updates regarding delivery status, invoices, credits, service calls, etc., updates that are not marketing in nature do not constitute an "advertising message." The user hereby approves the sending of such messages by the site.
  5. Product supply and transportation countries
    1. The company will act to provide the product to the customer subject to receipt of full payment via credit card.
    2. Product delivery times include only "business days", i.e., weekdays, from Monday to Thursday, excluding the day the order was placed. And do not include Fridays and Saturdays, holiday eves and holiday days (Chol Hamoed).
    3. The products will be delivered via a "home delivery" courier (by an external shipping company).
    4. The company will ensure the delivery of the product purchased on the site to the address, as entered by the customer, and while adhering to the specified delivery date, unless otherwise expressly stated and/or except for delays as stated below.
    5. Deliveries will be made to the areas served by the external shipping company and/or Israel Post, as applicable, in accordance with the shipping method selected by the customer when placing the order and subject to the countries of the external shipping company, including with regard to the commitment to the shipping date.
    6. In areas where access is restricted, the external shipping company and/or Israel Post may deliver the products to customers at a nearby and acceptable location, in advance of coordination with the customer. Without derogating from the above, it is the customer's responsibility to ensure, when placing the order, that the package can be sent to that area and/or for the requested purpose.
    7. The Company will not be responsible for delays in delivering the product in circumstances that amount to force majeure and/or other circumstances beyond its control, such as strikes and/or malfunctions, including but not limited to malfunctions in the computer system and/or telephone and/or email service. Delays in delivery times of up to 7 business days may also occur due to multiple orders and deliveries during special sales days on the site. Such delays are not the responsibility of the Company and the Customer will not have any claim against the Company in this regard. For the avoidance of doubt, the shipment will be provided only after the purchase process is completed, i.e. after the order has been received in the site system, according to the defined dates, and provided that the credit company has approved the transaction, and accordingly a verification message has been sent to the Customer.
    8. In the event that permission has been received from the customer to place the shipment by the door or in the electrical cabinet, the company will not be responsible for any damage and/or loss or other indirect or consequential damage of any kind that may be caused to the shipment as a result.
    9. Changing the shipping address after placing an order will be possible by calling our customer service within an hour of the order being completed, and during customer service hours.
    10. The delivery dates detailed above do not apply to items that are out of stock. In cases where a product that appears on the site is out of stock and this is discovered only after the purchase is made, the Company will contact the Customer and she will not be charged for the transaction and the order will be canceled. For the avoidance of doubt, the Company will not be obligated to sell the product, and the Customer will not have any claim and/or claim in this matter for any type of direct and/or indirect damage caused to her and/or to a third party, subject to the Company refunding the Customer any amount paid if indeed she paid the Company and/or canceling the charge if it was made.
    11. Shipping Fees – Any purchase of products from the Site involves the payment of shipping fees, as detailed on the Site. The Company may update shipping rates from time to time.
  6. Transaction cancellation countries and returns
    1. Every customer is entitled to cancel a transaction subject to and in accordance with the provisions of the Consumer Protection Law 5741. -1981 and the regulations thereunder (hereinafter: "the Law ").
    2. If the customer wishes to cancel a transaction, she must contact our customer service within one hour of completing the order and during business hours. Our customer service is available Sunday-Thursday between 9:00 AM and 4:00 PM by calling 03-6007070.
    3. A customer may cancel a transaction within 14 days from the date of receipt of the product or from the date of receipt of a confirmation message with the order details as required by law, whichever is later. The customer will be entitled to return the products by collecting the product from the customer's address in advance by an external shipping company on behalf of the company, in which case the customer will bear the cost of the shipping fees .
    4. No refunds will be given at the chain's branches for items purchased on the site. You can receive a credit for items purchased on the site at one of the chain's branches for the purpose of purchasing another item at the same store where the credit was given or to exchange the item in the store using the "item for item" method only. If the customer is interested in returning an item purchased on the site and receiving a credit for it, please contact the site's customer service center at 03-6007070 .
    5. Notwithstanding the above and in accordance with the law, a person with a disability, a senior citizen or a new immigrant may cancel a transaction, within four months from the date of its execution, from the date of receipt of the product or from the date of receipt of the transaction details document, whichever is later, provided that the engagement in the transaction includes a conversation between the Company and the customer as stated (including a conversation via electronic communication). The Company shall be entitled to request from the aforementioned customer a certificate, as specified by law, proving that she is a person with a disability, a senior citizen or a new immigrant, as the case may be.
    6. In the event of cancellation not due to non-conformity as defined below, the Company will refund, within 14 days of receiving the cancellation notice, that part of the transaction price paid by the customer, will cancel the charge due to the transaction, provide a copy of the charge cancellation notice and will charge a cancellation fee at a rate not exceeding 5% of the price of the product that is the subject of the contract or transaction, or 100 new shekels, whichever is lower, and less shipping fees for returning the product (provided that the returned product is found to be in good condition and without any defect).
    7. The customer's right to cancel a transaction does not detract from the company's right to claim damages in the event of returning products whose value has decreased as a result of a significant deterioration in their condition while they were in the customer's possession, including in the case of returning a product that has been used, whose packaging has been opened or damaged, which has been damaged, which has been damaged, which has been spoiled and/or which has suffered any injury. Therefore, customers who request to cancel a transaction are asked to return a product that has not been used and is free of any defect and/or spoilage of any kind, with the label and in its original packaging.
    8. Refunds will be given in accordance with the provisions of the law and in accordance with the payment method used to make the transaction. Credit card refunds will only be returned to the credit card used to pay for the purchase, and in accordance with the credit card company's payment schedules/payments. To the extent that the customer paid for shipping, this amount not Will be refunded upon cancellation of the transaction.
    9. Canceling the order before the product or products are packaged for the customer (before they leave the site's warehouses) will not result in an additional charge, and the site will refund the customer the amounts she paid for the transaction.
    10. Transaction cancellation and refund will be possible for products that were returned in their original packaging, were not damaged (the product and/or packaging) and were not used in any way.
    11. The right to cancel the transaction will not apply to products specified in the law, including in the following cases: A. Products that were ordered and assembled specifically for the consumer as a result of the order; B. Products that can be recorded, reproduced or duplicated, the original packaging of which the consumer has opened.
    12. Perishable products (with a short shelf life). No refund will be given for items for which no monetary consideration was paid, such as gifts.
    13. In any case, the company will not bear any liability in which the cost exceeds the value of the purchased product, as well as for any damage that is not direct and/or consequential damage.
    14. The company is not responsible for use made by the customer that is not in accordance with the manufacturer's and/or company's instructions, including washing instructions and/or any other instructions relating to the use of the products.
    15. Hand wash only. If any other form of washing is used, the responsibility will lie solely with the customer.
    16. The user will inspect the product immediately upon receipt and notify the company if the product received is defective or significantly different from what appears on the site.
    17. In accordance with Ministry of Health guidelines, items of lingerie, swimwear and jewelry can only be returned/exchanged in accordance with legal provisions .
    18. Items from the Beauty category (makeup, skincare, makeup products) can be returned only when they are closed in their original packaging, and provided they have not been used. Nail polishes cannot be returned or exchanged.
    19. In the event of cancellation due to a defect in the product or a discrepancy between the product and the details provided to the customer regarding the product or due to failure to deliver the product on the date set for this or other breach of the terms of the contract ("Discrepancy"), the Company will refund, within 14 days of receiving the cancellation notice, that part of the transaction price paid by the customer for the defective product, cancel the charge for the transaction, provide a copy of the charge cancellation notice and will not charge any cancellation fees from the customer. The customer will notify the Company of this in writing, an inspection will be carried out with the customer and, if necessary, the date for collecting the product will be coordinated.
    20. 3. Refunds will be made by way of a credit transfer to the credit card or payment method used to place the order or as a credit to the user's account for purchases on the Site, in accordance with the user's choice during the transaction cancellation process. Notwithstanding the above, a user who has made a transaction to purchase a product on the Site and paid using a "Direct" card, who has requested to cancel the transaction and is entitled to do so in accordance with these Terms and Conditions, will be credited with a credit card or other payment method that she provides to the Company for this purpose and that is acceptable to the Company (e.g., PayPal). It should be noted that the crediting time may be extended. It is also possible to explicitly request to receive credit for purchases on the Site in lieu of a refund.
  7. Cancellation of a transaction by the company
  8. The Company may cancel any transaction and/or sale in whole or in part and/or prevent a user from participating in sales on the Site by blocking her in any of the following cases, which do not constitute an exhaustive list:
  1. If an unusual and obvious error was made in displaying the item on the site and/or in shipping the product to the customer, whether in the price of the product or in the description and specifications of the product.
  2. If it is discovered that a communication failure and/or any other technical problem occurred that disrupted the product price and/or product description.
  3. In the event of prevention and/or delay due to force majeure, such as, but without derogating from the generality of the foregoing: war, hostilities, terrorism, cyber sabotage, intentional or unintentional malfunction on the site, strikes and shutdowns, unusual natural events, malfunctions in credit card clearing and any other reason that is not the result of an act or omission of the Company.
  4. In the event that there is a concern that the purchase is being made as part of a wholesale purchase and/or that the products are being purchased for resale by the customer or someone on her behalf.
  5. If the product is out of stock after or before a sale has been made (but before shipment to the customer), the order is canceled as stated, and the site will not be responsible and will not be liable for any damage caused to the customer and/or a third party, including but not limited to damage due to the purchase of the product from a third party at a higher price.
  6. When there is concern, at the Company's discretion, that the consideration for the purchase will not be received and/or that the customer's credit card has been blocked and/or restricted for use in some way.
  7. When the customer owes a financial debt to the website and/or the company and the payment deadline has already passed.
  8. If there is a concern that the user has committed an illegal act and/or violated the provisions of the law and/or violated a term of the regulations and/or provided misleading information during registration and/or afterwards, in writing or by telephone, and/or committed an act or omission that could harm the company and/or anyone on its behalf and/or the proper operation of the site and/or any third party.
  9. If any section of these Terms and Conditions and/or any binding document and/or condition of the terms of a service offered by the Site has been violated.
  10. Without derogating from the above, the Company may not approve an order for additional reasons at its sole discretion.
  11. Notification of cancellation of the order, as stated above, may be provided to the customer by telephone and/or in writing to an e-mail address and/or by text message according to the updated details provided during registration on the website and/or execution of the transaction.
  1. Privacy Policy and Information Security
    1. The Company is aware of the importance of the information collected about its customers when they use the site, and guarantees that it acts in an intelligent and careful manner with the information collected about its customers according to this privacy and information security policy.
    2. The company takes the best precautions possible to maintain the confidentiality of information and the privacy of its customers. However, it is known that information that a customer chooses to publish on the site, such as images, videos, text, reviews, links, etc., is not considered private information.
    3. The information that the Company collects about its customers when using the Site is intended to help improve the provision of services provided personally to Site users. The Company invests great efforts to improve the experience of using the Site. Below are examples of information collected by the Company and/or by third parties:
      1. Mobile Phone : When the Site is used, information about the location of the user's mobile device, including the unique identifier of the smartphone, is collected. The Company may use this information to provide users of the application with location-based services, such as advertisements, search results, and personalized content. Most smartphones allow each user to independently disable the use of location services.
      2. Automatic information : The Company collects and stores various types of information during the interaction with it by users. Like many websites, the Company uses " cookies " to collect statistical data about the use of the site, to verify details, to adapt the site to the preferences of users and for information security purposes. The Company collects the information automatically when the user uses the site, or when the user clicks on advertisements and content that are served by the Company and/or by other third parties across the Internet.
      3. Personal details: The Company collects information that is knowingly provided by users, including when registering on the site and/or when making a transaction. This information is intended for the purpose of providing the services and personally identifying the user, such as: name, address, email, information regarding products ordered on the site, details regarding payment methods, etc. Some of the information does not personally identify the user and is collected for the purpose of collecting statistical and aggregate information about the usage practices of various users on the site, such as pages viewed, offers and services that interested the users, addresses IP And more.
      4. Information from third parties : The company collects ongoing information about the users of the site from additional sources obtained from third-party information sources such as search servers, social networks, business websites and websites and advertisements from third parties that refer to the site.
    4. The privacy of website users is important to the company. To improve the protection of the privacy of website customers, these Terms of Use provide information about the website's privacy policy and the options available to users while on the website and regarding its conduct regarding information collection.
    5. The Company and/or someone on its behalf may provide personal information and/or information regarding the activities of users of the Site upon request from an authorized legal entity due to legal proceedings, or in cases where the Company believes, in good faith and fairly, that providing the information is essential for the prevention or taking of actions relating to suspicious, illegal actions and/or for the purpose of assisting government enforcement authorities and/or for the purpose of protecting the security and use of the Site's customers and/or the proper and ongoing management of the Site.
    6. The user of the site should note that she may transfer information, including personal information, to a country and jurisdiction that has privacy and data protection laws that are different from the jurisdiction in which she is located, and that using the site constitutes consent to the transfer of information to Israel and/or any other country, and to the use and disclosure of information about it, including personal information, as described in this privacy policy.
    7. The Company uses the information provided for the purpose of placing an order for a product for the purpose of performing that task and the tasks derived from it, and for the purpose of marketing and personalizing the site according to the user's profile. In the event that a user provides an e-mail address during the registration process and/or when placing an order, the Company will use this address for the purpose of sending a return e-mail but not for any other purpose, and will not provide the address to any other entity without obtaining the user's consent. Each user may choose to remove herself from the site's direct mailing list in accordance with the direct mailing removal instructions that appear in each such mailing or in any manner permitted by law.
    8. The Company may use non-identifying information, i.e. information that cannot be attributed to a specific person, to improve the website and update the commercial conduct and services offered on the website. For example: the number of visitors to the website, the number of products purchased the most, etc., but not information that personally identifies customers and users of the website.
    9. For any request for additional information, you may contact the Company directly by any of the means specified in Section 10 of these Terms and Conditions below, and the Company will endeavor to act in accordance with the request.
    10. The company takes standard precautions to maintain the confidentiality of information provided by customers when browsing and using the site, as much as possible.
    11. Every transfer of a credit card number from the site is done encrypted according to the strictest information security standard of its kind. PCI DSS And these details are not recorded on the site and are not kept by the company. In cases beyond its control or arising from force majeure, the company will not be responsible for any damage of any kind, indirect or direct, that may be caused to the customer or anyone on its behalf and/or if this information is lost or reaches a hostile party and/or is used without authorization.
    12. The Company will not hold and/or manage a record of credit card details and/or any other payment method details provided by its customers during the registration process for the website and/or when placing an order on the website.
    13. The company undertakes not to use the information of customers registered on the site except for the purposes of operating the site, in order to enable the purchase to be made in accordance with the provisions of the regulations and any law, and for the purpose of marketing and personalizing the site according to the user's profile.
    14. Each user undertakes not to perform or attempt to perform: ( i ) any change to the site and/or ( ii ) copy and/or download the material stored on the site, including by means of: " Peep-Link", "Robot", "PageScrape", "Spider " or any other method, algorithm or similar manual process, and not to download or copy and/or transfer material stored on the site that is not intended for download and/or transfer ( iii ) any action to gain access to transactions carried out by others by any means ( iv ) any action that may damage the intellectual property and/or information of the Company, damage the privacy of other users, harm the site and/or its users, or any of them.
    15. Without derogating from the generality of the foregoing and without derogating from any other remedy or procedure, it is clarified that the Company will be entitled to prevent access from a user who, at the Company's sole and absolute discretion, has performed or attempted to perform any action on the Site in violation of any law and/or the provisions of these Terms and Conditions.
  2. Intellectual property and copyright
    1. The website and the content appearing on it, including the website design, drawings, designs, illustrations, music, photographs, images, maps, audio clips, video clips, text, graphics, etc. (hereinafter: "the Information") are protected by copyright laws of the State of Israel, international treaties and copyright laws of other countries and belong to the company and/or businesses and/or other third parties.
    2. All intellectual property rights in connection with the information and/or the website (whether these are registered rights or unregistered rights), including the website address (" Domain "), patents, trademarks including the name "Gong", " gong ", the designs, copyrights, trade secrets, the methods, the manner of presentation and design of the site, as well as any matter or detail related to the site, are the exclusive property of the company and/or it has the rights to use in connection therewith.
    3. Without derogating from the other provisions of these regulations, it is strictly prohibited to copy and/or reproduce and/or distribute and/or publish and/or display and/or use the information and property rights and/or take any action, directly or indirectly, that constitutes a violation or harm to the Company's intellectual property, including personal and/or commercial use, unless the Company has expressly permitted this in writing and in advance.
  3. customer service
  4. For details and inquiries regarding the operation of the site and its activities, you can contact the company at the following details:
  1. Phone: 03-6007070
  2. Email: service@gong-online.co.il (Please include a phone number when sending an email).
  1. Choice of law and arbitration
    1. The law applicable to these Terms and Conditions, their interpretation, validity, applicability and enforcement is the law of the State of Israel only. Any dispute or disagreement between the parties (the Company and the User and/or the Customer and/or the Orderer) in connection with these Terms and Conditions, their execution, interpretation, applicability or validity, will be submitted, exclusively and finally, to arbitration to be conducted by the Israeli Institute for Business Arbitration according to its rules, to the exclusion of any authority of any other judicial or quasi-judicial body.
    2. If, by law, it is determined that the decision will be transferred to a judicial decision and/or another type of judicial decision, the authority will be vested in a competent court in the city of Tel Aviv only.
  3. With thanks, Gong Fashion Company Ltd.
  4. 5 HaZoraf, Holon 03-6007070

Cancellation notification form

Fields marked with an asterisk (*) are required.

Please note that in the absence of details that would allow you to identify the transaction and/or the product(s) within the transaction that you are requesting to cancel, the cancellation will be delayed until the details are clarified through the contact information held by the Company.